Privacy Policy

Last Updated:

Forestpurge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our floral services.

Information We Collect

As a floristry business operating in the Netherlands, we collect information necessary to provide our floral services in compliance with Dutch data protection laws (AVG/GDPR). We collect information when you:

Place orders for floral arrangements, bouquets, or custom designs through our Amsterdam studio
Contact us regarding wedding floral services, corporate arrangements, or event planning in the Netherlands
Subscribe to receive updates about seasonal flower availability and special offers
Visit our Korte Prinsengracht location for consultations or purchases
Request delivery services within Amsterdam or across the Netherlands

The personal data we collect includes:

Name, email address, phone number, and delivery address (required for order fulfillment in the Netherlands)
Payment information processed through secure Dutch payment gateways (we do not store full payment details)
Order history, floral preferences, and occasion details to improve service quality
Communication records to ensure proper customer service and order accuracy

How We Use Your Information

We use your personal data to provide floristry services in the Netherlands:

Process and fulfill orders for bouquets, arrangements, and custom floral designs
Coordinate delivery services within Amsterdam and throughout the Netherlands
Communicate about order status, delivery schedules, and floral care instructions
Send information about seasonal flower availability, special promotions, and Netherlands flower market updates (only with explicit consent)
Improve our floral services, website functionality, and customer experience
Comply with Dutch tax laws, consumer protection regulations, and data protection requirements

Information Sharing

We do not sell your personal data. We may share information with:

Dutch delivery services and couriers for order fulfillment within the Netherlands
Secure payment processors compliant with Dutch financial regulations
Netherlands-based flower suppliers when coordinating custom orders requiring specific blooms
Dutch tax authorities and regulatory bodies as required by law
Legal authorities when necessary to comply with Netherlands laws or protect rights

Data Security

We implement security measures compliant with Dutch data protection standards (AVG) to safeguard your personal information. Our Amsterdam-based systems use encryption, secure servers, and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights Under Dutch Law

Under the General Data Protection Regulation (GDPR/AVG) applicable in the Netherlands, you have the right to:

Access your personal data we hold
Rectify inaccurate or incomplete information
Request erasure of your data (subject to legal retention requirements)
Object to processing of your personal data
Request restriction of processing
Data portability in a structured format
Withdraw consent for marketing communications at any time
Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

Data Retention

We retain personal data in accordance with Dutch legal requirements. Order records are kept for 7 years as required by Dutch tax law. Marketing consent data is retained until withdrawal. We delete or anonymize data when no longer needed for business purposes or legal compliance.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

For privacy inquiries, data access requests, or to exercise your rights under Dutch data protection law, contact us:

Forestpurge
Korte Prinsengracht 16E, 1013 GS Amsterdam, Netherlands
Email: info@forestpurge.world
Phone: +31643535023

You may also contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl if you have concerns about how we handle your data.

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